Privacy Policy

Privacy Policy


Last update: 19-Jul-2023
Valid: 19-Jul-2023

Privacy Policy of Fastline Logistics Ltd, Bulgaria Blvd 11, Smolyan, Smolyan 4700, Bulgaria, email: venelin.petrov@donatix.net, phone: +359887806332 on the collection, use, and disclosure of your information we collect when you use our website ( https://fastpack.bg ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, please do not access or use the Service.

We may change this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will effective 180 days from the date the revised Policy is posted to the Service and your continued access or use of the Service after that time will signify your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

  1. Information we collect:

    We will collect and process the following personal information about you:

    1. Names
    2. Email
    3. Payment information and address

  2. How we use your information:

    We will use the information we collect about you for the following purposes:

    1. Marketing / Promotional
    2. Create a user account
    3. Reviews
    4. Collecting customer feedback
    5. Application of General Terms and Conditions
    6. Payment processing
    7. Ordering assistance
    8. Targeted ads
    9. Order processing
    10. Profile repression

    If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receipt of your consent and then only for the purpose(s) for which you give consent, unless we are otherwise required to do so by law.

  3. Save your information:

    We will retain your personal information with us for 90 days to 2 years after users close their accounts or for as long as we need it to fulfill the purposes that is collected as detailed in this Privacy Policy. We may need to retain some information for longer periods such as record keeping/reporting to comply with applicable law or for other legitimate reasons such as law enforcement, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be retained indefinitely.

  4. Your rights:

    Depending on the applicable law, you may have right to access and correct or delete your personal data or obtain a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you have given us processing your data, the right to complain with legal powers and such other rights under applicable laws. To exercise these rights, you can email us at hadzhihristev@fastpack.bg. We will respond to your request in accordance with applicable law.

    Please note that if you do not allow us to collect or process necessary personal information or withdraw consent to process the same for necessary purposes, you may not be able to access or use the services for which your information was retrieved.

  5. Cookie Policy

    To learn more about how we use them and your choices in relation to this tracking technology, please see our Cookie Policy.

  6. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our controls. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk.

  7. Complaint/Data Protection Officer:

    If you have any questions or concerns about handling of your available information with us, you can email our Complaints Officer at Fastline Logistics Ltd, Blvd. 11 Bulgaria, gr. Smolyan, email: hadzhihristev@fastpack.bg We will respond to your concerns in accordance with applicable law.